Chase Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  You walk in and have no idea where to go. Nobody to greet you. Sit in a big empty lobby for a minute. Finally walk up to the kiosk (which isn't quite visible from the lobby) even though I knew I needed to speak with a banker. Wait in that line for 10 mins. The kiosk banker tells me to go to the entry to sign a clipboard and a banker will see me when they are available. So I've been sitting here a long time and I've seen a few confused customers walk in with no clue where to go. I actually told one of them where to go after he was sitting there waiting for a while with a confused look on his face. This bank makes me want to short their stock and wait since this level of ridiculously bad service cannot be sustainable for long.
  By Nolan Barger, March 26, 2018

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